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Non-Urgent Appointments

appointmentsNon-urgent appointments may be made by telephone on the dedicated appointments line 01691 653600, online or in person at the reception desk. The times of surgeries are given above. Patients are usually allocated ten minutes for their appointment.

However, some consultations such as cervical smears, coil fittings and minor operations need longer, so please let the receptionist know if this is the case. It is better for patients to see one particular doctor for most problems, but unfortunately this may not always be possible. We are able to offer a limited number of early morning appointments between 08.10 and 08:30.

For patients who have difficulty getting into the surgery during normal hours, we offer nurse appointments until 8pm on Thursday evenings and GP and nurse appointments between 8:00-11:00am on Saturdays.  All appointments must be booked in advance, we do not offer a walk-in facility.

If you attend with complex health issues or need to discuss a list of problems, it may not be possible for the doctor or nurse to deal with everything at one time and you may be asked to book another appointment.  

 

Whilst clinicians make every effort to keep to time, there may be occasions when you are kept waiting beyond your appointment time and we apologise for any inconvenience this may cause.

calendar Click here to book/cancel your appointment online (you must be registered)

Ask at reception for a registration form which provides all the information you need to use the EMIS Access internet facility. You will need to bring some form of ID with you (photographic if possible) before you can be issued with a password and PIN number.

 


Urgent Appointments

We try to reserve several appointments for urgent cases throughout each weekday. If you need an urgent consultation, please telephone or come to the surgery. If during the consultation the doctor feels that your request for an urgent appointment is unreasonable, you may be asked to book a routine appointment for another time. Urgent appointments are not available online.


Cancelling Appointments

As many as 50 appointments are wasted every week when patients fail to turn up. Please make sure you contact the receptionist if the appointment is no longer required. This can be done by telephoning 653600 or online via the link above.  Unless the receptionist is advised beforehand the time cannot be allocated to somebody else.


Urgent Visits and Emergencies

For patients requiring urgent home visits or in the case of an emergency, telephone 654646. If an immediate response is required, the emergency ambulance service can be contacted by dialling 999.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website