Prescriptions
Ordering Repeat Prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system, Patient Access by clicking here (registration required)
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out an online repeat prescriptions request form via the link at the top of this page (no registration required)
- bring the paper form to the surgery, Monday to Friday from 9am to 5pm
NHS Shropshire, Telford and Wrekin Prescription Ordering Direct
You can electronically submit a request via this link. Alternatively, you can also order by contacting the Shropshire Prescription Ordering direct service below:
03333 583 509
If the number is busy you can also email a request to shropshire.pod@nhs.net
Please only order when you have 7 days' worth of medication remaining and provide the following information in the email:
- Practice
- Full Name
- Date of Birth
- First line of address
- Name of drug, strength, dose and formulation
- Nominated Pharmacy
- Contact Number
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Electronic prescription service
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
For further information on:
- Choosing a pharmacy or other dispenser
- Cancelling or changing your choice of pharmacist or dispenser
- What can I do if I'm unhappy with the process?
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription fill in our medication query form.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Medication reviews
To make sure we give the best possible care, patients who receive regular medication from their doctor should have a drug review at least once a year. The back of the prescription listing your repeat medication includes the date when your review becomes due and need to see your doctor again. The doctor will need up to date information, and to make the process as simple as possible, it is important that you have an appointment with a health care assistant at least one week before you see your GP. Please tell the receptionist you are having a drug review and will need two appointments.
The health care assistant will up date your medical record with any relevant information such as: height, weight, blood pressure etc. and can take any routine blood tests so that the results will be available by the time you see the GP.
If you suffer from Coronary heart disease, Diabetes, high blood pressure, high cholesterol, Hypothyroidism or many other long term conditions then you may need a blood test before your review.
We hope that this system will prove to be more convenient for you and ask you to either call into the surgery or telephone 653600 to make your appointments.